2020 has been a challenging year for us all, but difficulties come with opportunities – and our recent online actions have been essential in keeping our Community updated and connected with other members and the industry.
From March to July, we promoted 25 video conference sessions for different audiences and with different objectives, including training sessions for REMOTE Members, lectures, market intelligence sessions, updates on the current situation in ten Latin American countries and discussions on regional tourism.
All content sessions followed a pre-established script written by our team. In addition, we held previous calls in order to align with every speaker before the presentations, respecting the characteristics of each one while also seeking a certain standardization in the format – basically to achieve a better understanding of our audience and preserve the REMOTE spirit.
With the exception of those calls containing private information of some companies and brands, most of the conferences were recorded and shared with members of the REMOTE Community. Many of them, like the product trainings, are perennial and can be consulted whenever our selected Travel Leaders log in to our intranet.
Check out our list of events in the first seven months of 2020:
REMOTE GOES TO BRAZIL
2-day in-person event of business meetings focused on Brazilian Travel Designers for REMOTE Community members who are interested in investing in a very efficient event to engage with the 80 best buyers from our niche market in Brazil.
REMOTE VIDEO CALLS FOR REMOTE COMMUNITY MEMBERS
Stimulate the exchange of ideas, problems and solutions in the first months of the COVID-19 pandemic among Community Members
Date: 3 sessions of video conferences, with the following topics:
– March 25 – Contingency Plans
– April 1 – Communications in times of COVID-19
– April 22 – Human Resources (special guest: Lucia del Campo from And Consulting)
REMOTE VIDEO CALLS FOR PARTNER TRAVEL DESIGNERS
REMOTE staff hosted a series of online gatherings with selected Travel Designers from different markets around the world (UK, Europe, USA, Brazil) to understand how each was facing the COVID-19 crisis at that moment. After the event, the main information and updates collected were shared with REMOTE Community Members.
REMOTE LATIN AMERICA UPDATE WEEKS
April 27-30 and June 8-10
REMOTE Community Local Experts, our DMC members, led this series of update sessions to tell Travel Designers from all over the world what was going on regarding the COVID-19 situation in 10 different Latin American countries. A total of 384 subscribers for these conferences.
REDISCOVERING REMOTENESS IN BRAZIL
April 12-14 and 19-21
Considering that domestic tourism will be first to start recovering, REMOTE gathered all Brazilian property members for 2 weeks of video conferences to talk about destination updates on the COVID-19 crisis as well as product training sessions.
A total of 496 subscribers for these conferences.
REMOTE MARKET INTELLIGENCE – UK Edition
The goal of this series is to provide a better understanding of the cultural and market specificities in different countries and regions of the world that send travelers to Latin America. In each session we invite a specialist on one region to speak. The first session was about the United Kingdom and our guest was Odile Palustran, a specialist in the British and European market. A total of 61 subscribers.
NEW WEBSITE AND INTRANET
Officially launched in July, 2020
New website with profiles of all Community Members.
– Login available to REMOTE Community Members so they can update their profile and upload pictures, commercial and marketing documents to Travel Designers
– Partner Travel Designers can also get an exclusive login for the Travel Professionals Area where they can access the documents provided by the members.
TRAINING SESSIONS LATIN AMERICA FOR LATIN TRAVELERS
July 21-22 and 28-29
Following the strategy of focusing on earlier recovery of the domestic and regional market, we invite hoteliers and boat property members from the REMOTE Community to showcase their products to Latin American Travel Designers. They also talk about the reopening status and plans for the future. An average of 70 people per session